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FREQUENTLY ASKED QUESTIONS
Every Koruta piece is handled with the utmost care. We take 1 business day to carefully prepare and pack your selection. Once your order is dispatched, you will receive your tracking number immediately via email. Shipping typically takes an additional 1 to 2 business days to arrive at your doorstep in Canada or the USA.
Delivery costs are calculated automatically at checkout based on the distance to your location and the weight of your package. We are pleased to offer free delivery on all orders with a base value over 100 $US (calculated before discounts or coupons).
Yes. We believe beauty should never come at the cost of comfort. Our pieces are crafted with hypoallergenic materials, specifically designed for those with sensitive skin. We ensure our metals are free from common irritants like nickel, allowing you to wear the Siren’s allure with total confidence.
Yes. We ensure that the jewelry delivered to you is a faithful representation of the elegance and allure captured in our photography.
A digital receipt is sent to your inbox immediately following your purchase. Should you require a formal invoice or further assistance, please reach out to our concierge team at care@koruta.net, and we will be happy to provide it for you.
If a piece does not resonate with you, we accept returns within 14 days of delivery. For safety and quality assurance, the security seal on the package must remain unopened. If the package has been opened, or if you encounter a specific issue with the piece, please refer to our full Return and Refund Policy page for detailed instructions.
Our pieces are designed to captivate and endure. With proper care and maintenance, the plating on your Koruta jewelry will maintain its allure for 1 to 2 years.
To preserve the depth of the finish, we recommend keeping your pieces away from perfumes and moisture.
